Refund & Return Policy

Return Policy

You may return your item within 2 days from the date of receipt.

Non-Returnable Items
Please note that the following items are non-returnable:

  • CBD/Delta 8 & 9 edibles and All Edible Products
  • All CBD tinctures
  • Creams, balms, and salves
  • Skincare products
  • Vape cartridges and disposables
  • All pre-rolls and flower
  • Pet care products
  • All Drinks

Return Requirements
For all returns, please ensure the following:

  • The item must be in its original packaging and unopened.
  • Include proof of purchase (e.g., receipt or order confirmation).

Shipping Fees
You are responsible for all return shipping fees, and please be advised that shipping fees are non-refundable. Planet CBD strongly recommends using a trackable shipping method for your return to ensure it is safely delivered.

Restocking Fees
All returns are subject to a restocking fee of 30%.

Return Process
To initiate a return, please securely place the item in its original packaging, if possible, along with proof of purchase. Then, mail your return to the following address:

20 Tenafly LLC

20 Washington St, Tenafly NJ.

Thank you for your understanding and cooperation.

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